Rule #1: Don't trust emails or text messages even though they are from your banks and other services. If something needs to be updated, always log in into your account at the official website.
There is a scam going around where people are receiving text messages to update their bank account's profile. They even include a convenient link you can click on. [Don't click the link.] It is a scam to steal your personal and banking information.
They BBB has great advice to protect yourself:
- Just hit delete! Ignore instructions to confirm your phone number or visit a link. Some scam texts instruct you to text "STOP" or "NO" to prevent future texts. But this is a common ploy by scammers to confirm they have a real, active phone number.
- Read your phone bill. Check your phone bill for services you haven't ordered. Some charges may appear only once, but others might be monthly "subscriptions."
- Know your rights. Real commercial text messages must provide a free, easy way for you to opt out of future communication. Learn more here.
- Know how to combat spam texts. In Canada, an anti-spam law covers text messages. Learn more about reporting and fighting spam here. In the U.S., forward the texts to 7726 (SPAM on most keypads). This will alert your cell phone carrier to block future texts from those numbers.
- Watch out for look-alike URLs. Just because a URL has the name of a real company in it, doesn't mean it's legitimate. Anyone can register a sub-domain (realcompany.website.com) or similar URL (realcompany1234.com).
- Ask your phone carrier about blocking third-party charges. Mobile phone carriers permit outside businesses to place charges on your phone bill, but many carriers also allow you to block these charges for free.
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